Job openings

Above market salary + incentive program

Monday-Friday, no weekends

Career development

Are you an experienced internal sales or telesales professional who enjoys building relationships, closing sales, and delivering great customer service?

Richard Jay is one of Australia's leading suppliers of commercial laundry, warewashing and chemical dispensing solutions. For more than 55 years we've partnered with hospitals, aged care providers, hotels, mining operations, commercial laundries and government organisations across Australia.

We're growing, and we're looking for a motivated internal Sales Representative to join our Brisbane team, working closely with our external Sales Executives to manage inbound enquiries, generate new sales opportunities and support customers from first contact through to order.

What you'll be doing

• Managing and growing an assigned portfolio of customer accounts
• Responding promptly to inbound sales enquiries by phone, email and web
• Proactively contacting existing and prospective customers to generate new sales
• Preparing accurate quotes and following up to secure orders
• Cross-selling and up-selling across our laundry, warewashing and chemical range
• Supporting external Sales Executives with customer opportunities and quotations
• Keeping customer records and sales activity up to date in Microsoft Dynamics 365

What you'll bring

• Experience in internal sales, telesales, customer sales or business development
• A genuine interest in sales and building customer relationships
• Strong communication, negotiation and closing skills
• Confidence preparing quotes and following opportunities through to close
• Comfort with CRM systems - Microsoft Dynamics 365 experience is a plus
• Full Australian working rights

Experience selling commercial equipment, industrial products or technical solutions is a bonus, but not essential - we'll train the product knowledge.

What's on offer

• Above-market base salary, reviewed annually
• Performance incentive program on top of base salary
• Monday to Friday, office based - no weekend work
• Structured product and sales training
• Genuine career progression within a growing national business
• A stable, established Australian-owned company-not a start-up gamble

About Richard Jay

We're a proudly Australian-owned business with offices, warehouses and service teams in every state. Our Brisbane office is part of a national team backed by 55+ years in the industry and long-standing relationships with premium global equipment brands.

How to apply

Click Apply Now and send your resume with a short cover note on why you'd be a good fit. We respond to every applicant.

       Join Australia's Fastest Growing National Commercial Laundry Equipment and Chemical Specialists

• Competitive salary package based on experience
• Fully maintained company vehicle or vehicle allowance
• Full Time Role
• Ongoing Technical and Manufacturer Training

Richard Jay has been supplying commercial and industrial laundry equipment, chemical dispensing systems and service solutions throughout Australia for more than 57 years. As our business continues to grow, we are uniquely positioned to provide a true 360-degree solution for our customers.

Our capabilities span the manufacture and supply of commercial laundry and cleaning chemicals, equipment sales and installation, preventative maintenance, reactive service support, spare parts, and a nationwide team of highly skilled technicians who keep our customers operations running efficiently. From consultation through to ongoing service and support, Richard Jay delivers complete end-to-end solutions across a broad range of industries.

As our business continues to grow, we are looking for a motivated and mechanically minded Service Technician to join our South Australian team. Working across both our commercial laundry equipment and chemical dispensing businesses, you will play a key role in installing, maintaining and servicing industry-leading equipment while helping deliver the exceptional customer service Richard Jay is known for.

About the Role:
Reporting to the National Technical Manager, your responsibilities will include:

• Installing and commissioning commercial and industrial laundry equipment
• Installing, servicing and maintaining commercial chemical dispensing systems
• Carrying out preventative maintenance and scheduled servicing
• Diagnosing and repairing mechanical and electrical faults
• Commissioning equipment and providing customer training
• Responding to service breakdowns across metropolitan Adelaide and regional South Australia
• Completing service documentation electronically
• Managing company vehicle, tools and spare parts inventory
• Delivering outstanding customer service and technical support
• Working safely and complying with all company and WHS procedures

This position involves travel throughout metropolitan Adelaide and regional South Australia, with occasional interstate travel for training and project work.

About You:

To be successful in this role, you will ideally have:

• Strong mechanical aptitude and fault-finding ability
• Experience servicing, installing or maintaining commercial or industrial equipment
• A trade background in Electrical, Mechanical, Refrigeration, Plumbing, Appliance Repair or a related field (highly regarded)
• Electrical Licence (desirable) or Restricted Electrical Disconnect/Reconnect Licence
• Experience with chemical dispensing systems (advantageous but not essential)
• Current Australian Drivers Licence
• White Card and the ability to obtain a National Police Check
• Strong communication and customer service skills
• The ability to work independently and manage your workload
• Basic computer and tablet skills
• A positive attitude with a willingness to learn

Experience within the commercial laundry industry is highly regarded, however full product training will be provided to the right candidate.

What We Offer

• Competitive salary package based on experience
• Fully maintained company vehicle or vehicle allowance
• Mobile phone and tablet
• Uniforms and PPE provided
• Ongoing technical and manufacturer training
• Career progression opportunities within a growing national organisation
• Support from an experienced National Technical Manager based in South Australia
• Job security with a wholly owned Australian company
• The opportunity to work with world-leading international brands and technologies

Why Richard Jay?
At Richard Jay, our people are at the heart of everything we do. We believe in investing in our team through ongoing training, career development and a supportive workplace culture.

You will enjoy a role that offers variety, autonomy and the opportunity to develop your technical expertise while working alongside a respected team that values professionalism, safety and customer service.

If you are looking for a long-term career with a trusted Australian company that values its people, we would love to hear from you.

Apply now and become part of the Richard Jay team.