Job openings

Sydney Based / NSW South & ACT / Full Time Permanent

• Vehicle allowance supplied with fuel and tolls covered
• Generous incentive package
• Own your territory, grow existing accounts and win new business
• Product training and support from our national team

Are you an experienced B2B salesperson who enjoys getting out in front of customers, identifying opportunities and closing sales?

Richard Jay is seeking a Field Sales Executive to grow Commercial & Industrial Laundry and Warewashing equipment sales across NSW South and the ACT. This is an opportunity to take ownership of a varied territory, build lasting customer relationships and be rewarded for your results.

About the role:

Based in Sydney and reporting to the Director of Sales & Marketing (Equipment), you will manage existing accounts and develop new business across aged care, healthcare, hospitality, accommodation, government, facilities management and other commercial sectors.

Your territory includes central and southern Sydney, the Illawarra and South Coast, Southern Highlands, Goulburn, ACT and Queanbeyan, Snowy Mountains, Riverina and Murray regions. Regular regional overnight travel is part of this role.

What you'll be doing:

• Developing a territory plan that balances new business, customer retention and account growth
• Building opportunities through prospecting, customer visits, referrals and industry networks
• Understanding customer needs and recommending suitable commercial and industrial laundry and warewashing equipment
• Preparing quotations and proposals, negotiating sales and achieving revenue and gross margin targets
• Identifying equipment replacement, upgrade and multi-site opportunities
• Presenting preventative maintenance, extended warranty, rental and finance options
• Supporting tenders and requests for quotation
• Coordinating with service, installations and operations to deliver on customer commitments
• Keeping your CRM pipeline, sales activity and forecasts accurate
• Referring chemical and dispensing opportunities to our Symbio/JayChem team

What you'll bring:

• At least three years' experience in B2B field sales, ideally in capital equipment, commercial and industrial laundry, commercial kitchens or other technical products
• A proven record of achieving sales targets and winning new business
• Experience selling consultatively to decision makers in aged care, healthcare, hospitality, government or facilities management
• Strong negotiation, presentation and written proposal skills
• The ability to interpret site plans and technical specifications, with training provided on our product range
• Strong organisation, territory planning and time management
• Confidence using CRM systems and Microsoft Office
• A current unrestricted Australian driver's licence and willingness to undertake regular regional overnight travel.

An existing network across NSW South and the ACT, tender experience, or knowledge of commercial and industrial laundry, warewashing and hygiene chemicals will be highly regarded.

What we offer:

• A vehicle allowance with fuel and tolls covered
• A generous incentive package that rewards sales performance
• Ownership of a varied territory with existing customers and new business opportunities
• Product training and collaboration with experienced sales, service, installation and operations teams
• A permanent role with an established Australian-owned business

Our values:

• Accountable: Own your results and follow through on commitments
• Safe: Work and travel safely, and respect customer site requirements
• Knowledge & Innovative: Build and share expertise and find practical solutions
• Customer Centric: understand customer needs and deliver value
• Team Focus: Work together to achieve shared success

About Richard Jay:

Richard Jay supplies commercial and industrial laundry and warewashing equipment and supporting solutions to businesses across Australia. We work with customers from equipment selection through to installation, maintenance and ongoing service.

Apply now:

Submit your resume and a brief cover letter outlining your field sales experience, sales achievements and approach to developing a territory.

Competitive Salary + incentive program

Career development

Have you built a successful career selling commercial kitchen equipment, particularly commercial dishwashers? Bring your asset sales experience to an internal sales role with Richard Jay in Brisbane.

Richard Jay is one of Australia's leading suppliers of commercial laundry, warewashing and chemical dispensing solutions. For more than 55 years we've partnered with hospitals, aged care providers, hotels, mining operations, commercial laundries and government organisations delivering industry-leading equipment backed by exceptional service across Australia.

Due to continued growth, we're looking for an Internal Sales Specialist to join our Brisbane, Queensland team. A proven commercial kitchen equipment sales background, with a strong focus on commercial dishwashers, is essential.

This role suits a salesperson who understands commercial kitchen equipment, can identify customer needs and confidently progress equipment sales from enquiry and quotation through to order.

Why You'll Love Working with Us

• Competitive salary package
• Attractive performance incentive program
• Monday to Friday - no weekend work
• Full-time office-based role with a supportive team
• Ongoing product and professional development training
• Career progression opportunities within a growing national business
• Work with premium products and trusted global brands
• Friendly, collaborative team culture where your contribution is recognised

About the Role

As our Internal Sales Specialist, you'll drive commercial equipment sales, with a strong focus on commercial dishwashers, while supporting customers and our external Sales Executives.

You'll be responsible for managing inbound enquiries, generating outbound sales opportunities and building lasting customer relationships across Richard Jay, JayChem and Symbio.

Working closely with our Sales, Service and Operations teams, you'll assess customers' commercial kitchen and dishwashing requirements, recommend suitable equipment and coordinate technical input where needed, ensuring a smooth customer experience from enquiry through to order.

Your Responsibilities

• Manage and grow an assigned portfolio of customer accounts
• Respond promptly to inbound sales enquiries via phone, email and website
• Proactively contact existing and prospective customers to generate new sales opportunities
• Prepare accurate equipment quotations, explain suitable options and follow up to secure orders
• Drive commercial dishwasher sales and identify cross-selling and up-selling opportunities across our commercial laundry, warewashing and chemical solutions
• Support our external Sales Executives with customer opportunities and quotations
• Maintain accurate customer records and sales activities within Microsoft Dynamics 365 CRM
• Build strong long-term customer relationships through exceptional service
• Achieve individual sales targets and contribute to overall team success

About You

You're a results-focused commercial kitchen equipment salesperson with a strong dishwasher sales background and the ability to build lasting customer relationships.

You'll bring:

• Essential proven asset sales experience in commercial kitchen equipment, with a strong focus on commercial dishwashers
• A demonstrated record of converting equipment enquiries into sales and achieving sales targets
• Excellent communication, negotiation and closing skills
• Strong organisational and time management abilities
• Confidence preparing quotations and following opportunities through to completion
• A proactive approach and the ability to work independently
• Experience using CRM systems (Microsoft Dynamics 365 highly regarded)
• Strong computer skills including Microsoft Office
• Full Australian working rights

Commercial kitchen equipment sales experience, particularly commercial dishwashers are essential and is the primary focus of this role. Experience selling commercial washing machines and dryers would also be an advantage. You must be able to understand customer needs and recommend suitable equipment. Product training will build on your existing experience and cover our broader range.

Why Richard Jay?

At Richard Jay, our people are at the heart of everything we do.

We're proudly Australian-owned business with offices, warehouses and service teams located across every Australian state. Our reputation has been built on quality products, technical expertise and exceptional customer service.

We invest in our people, celebrate success and provide genuine opportunities for career development. If you're looking for more than "just another sales job", you'll find a rewarding career with a company that values initiative, teamwork and long-term relationships.

Our Values

• Accountable: Take ownership of sales opportunities, follow through on commitments and deliver results
• Safe: Put safety first in the way we work and the equipment solutions we recommend
• Knowledge & Innovative: Build and share product knowledge and find better ways to meet customer needs
• Customer Centric: Understand customer requirements and recommend equipment that delivers value
• Team Focus: Work together, support colleagues and contribute to shared success

Ready to Join Us?

If you're looking for your next sales opportunity with an established Australin business that rewards performance and supports your career growth, we'd love to hear from you.

Click Apply Now and submit your resume with a brief cover letter outlining your commercial kitchen equipment sales background, specific experience selling commercial dishwashers and examples of your sales results.

Join Australia's Fastest Growing National Commercial & Industrial Laundry Equipment and Chemical Solution Specialists

• Competitive salary package based on experience
• Company Incentive programme
• Normal full time working hours with occasional planned interstate travel
• Travel, accommodation and work travel expenses fully covered
• Technical and manufacturer training with local and national support

Bring your electrical fault-finding and mechanical skills to a varied field service role with Richard Jay. You will install, commission, maintain and repair commercial and industrial laundry equipment and chemical dispensing systems, helping customers keep their operations running reliably.

Electrical fault diagnosis and mechanical capability are equally important. Experience in commercial & industrial laundry or chemical dispensing is an advantage with product training provided to help you build expertise across our equipment range.

The Role:

• Based in Adelaide and reporting to the National Technical Manager, you will work across metropolitan Adelaide and regional South Australia, with occasional interstate visits, including the Northern Territory, for planned preventative maintenance and project work.
• Install and commission commercial and industrial laundry equipment and chemical dispensing systems
• Diagnose electrical and mechanical faults and carry out repairs and breakdown servicing
• Complete scheduled preventative maintenance and check equipment performance
• Provide practical customer training and clear technical advice
• Record service works electronically and manages tools, parts and vehicle stock
• Work safely and coordinate with our service, operations and technical teams

Hours and Travel:

The role operates within normal working hours. Interstate maintenance visits are planned, with their frequency and duration depending on workload and the job.  Travel is scheduled during working hours wherever possible, with scheduling aimed at avoiding weekend travel. Travel, accommodation and work travel expenses are fully covered. You may work independently or with local support, depending on the job.

What you Bring:

• Strong electrical fault-finding skills and mechanical capability, with experience servicing, installing or maintaining equipment
• An electrical licence or restricted electrical disconnect/reconnect licence appropriate to the work you perform
• A relevant background in electrical, mechanical, refrigeration, plumbing, appliance repair or equipment servicing
• The ability to work independently, organise your workload and communicate clearly with customers
• A current Australian driver's licence, White Card and the ability to obtain a National Police Check
• Confidence using a tablet or computer to complete service records
• Commercial and industrial laundry and chemical dispensing experience is highly regarded. We also welcome applicants with transferable equipment service skills who are willing to learn our products.

What we Offer:

• A salary package based on your experience and qualifications
• Company incentive programme
• Fully maintained company vehicle
• Phone, tablet, uniforms and PPE
• Ongoing technical and manufacturer training
• Support from an experienced National Technical Manager based in South Australia and our national team
• A long-term role with an established Australian owned business

About Richard Jay:

Richard Jay has supplied commercial and industrial laundry equipment, chemical dispensing systems and service solutions across Australia for more than 57 years. Our team supports customers from equipment selection and installation through to maintenance and ongoing service.

Our values are Accountable, Safe, Knowledge & Innovation, Customer Centric and Team Focus. We look for people who take ownership, work safely, share knowledge and support customers and colleagues.

Apply:

Apply with your resume and a brief cover note outlining your electrical fault-finding, mechanical and equipment service experience.