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Spare Parts - All Rounder
Acacia Ridge, Brisbane
Newly devised role
Do you enjoy variety in your job?
About the Company:
Our Australian-owned family business has grown from a single laundromat into an internationally award-winning company with exclusive distribution arrangements with the world’s premium Commercial/Industrial brands including Electrolux Professional, LG and Brightwell.
This full-time position will be joining our existing team which comes from various trade related backgrounds to provide appliance installation and laundry solutions to our customers Australia wide.
About the Role:
A dynamic full-time role working in the Commercial & Industrial Laundry sector where the successful candidate will be focused on a mix of customer service, parts inventory, picking and packing as well as assisting in industrial and commercial laundry machinery parts sales around Australia. Learning on the go!
You will need to be reliable, have attention to detail, excellent communication and customer service skills, with a focus on time management, demonstrated planning and organising skills, knowledge of Microsoft Office Applications, with excel being essential competent. Ability to work either in a team or on your own.
Nice to have:
Provide Exceptional Customer Service
Professional Phone Manner
Knowledge of the industry is an advantage but not essential
Strong computer skills with Microsoft Excel experience a must
Experience with CRM platforms
Assertive attitude with a willingness to seek out and ask questions
Well developed capabilities in error and problem analysis
Working autonomously under limited supervision.
Working in a team environment.
Be reliable, punctual
Motivated and ability to self-manage
Answering calls on behalf of Spare Parts department
Responsible for providing superior customer service, building and developing relationships between staff, customers and clients
Quoting parts to customers
Control and manage the issue and return of parts
Record deliveries and process goods received
Maintain a clean and organised stores area and spare parts area
Ensure a presentable car park area
Assisting with yearly stock takes
General administrative and ad hoc duties as required
What you get
Great wage and conditions negotiable depending on experience
Training and hands on development
A fun and rewarding team environment
Experience working along beside a switched on, energetic, team
If you are a motivated and experienced in a related field, with excellent communication skills and want to be an integral part of an already successful team, then we would like to hear from you.
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